Privacy

This policy explains how Elysium Beauty Spa uses personal information when you visit our website, contact us, book a mobile treatment, or book a pamper party.

Who we are
Elysium Beauty Spa is operated by Anne Marie trading as Elysium Beauty Spa.

Contact
Email: info@elysiumbeautyspa.co.uk
Telephone and WhatsApp: 07715 827551

What we collect

We collect only what we need to respond to you, take bookings, and deliver services safely. This may include:

your name and contact details
booking details, preferred dates and times, and your address or postcode for mobile visits
payment details for deposits and balances (we do not ask for full card details by email or WhatsApp)
consent and safety information, including allergy and relevant medical information needed to provide treatments safely
photos and videos from pamper parties, only where consent has been provided
basic website usage data (such as pages viewed and IP address) via cookies where used

How we use your information

to reply to enquiries and manage bookings
to provide mobile treatments and pamper parties
to take deposits, confirm balances, and keep basic booking records
to keep you or your child safe during treatments (allergies and relevant medical information)
to send essential booking messages (confirmations and practical updates)
to improve our website and services
to use party photos and videos for marketing where you have consented

Lawful basis

We process personal information because it is needed to provide our services and manage bookings (contract), to meet legal and accounting requirements (legal obligation), to run the business properly (legitimate interests), and where you have given permission (consent), such as for photo and video use.

Children’s pamper parties

Bookings are made by a parent or guardian. We only collect children’s information that is necessary to run the party and provide treatments safely, such as first name and allergy information.

We cannot provide treatments to any child without a completed consent and allergy form.

Photo and video consent

We love capturing the fun and magical moments during our pamper parties. From time to time, we may take a few photos or short videos to share memories and to showcase our services on our website and social media.

We will always ask for permission from each child’s parent or guardian first. If you would rather your child is not included, that is absolutely fine and we will make sure we do not photograph or film them.

If you change your mind later, you can let us know at any time. We will stop using the images going forward and, where we reasonably can, we will remove any content that has already been shared.

Sharing your information

We do not sell your personal information.

We may share information with trusted providers only when needed to run the business, such as website hosting, email and communications, and payment processing. We only share what is necessary.

WhatsApp and social media

If you contact us through WhatsApp or social media, your messages are also processed by those platforms. Their privacy policies apply to your use of those services.

Cookies

Our website may use cookies to make the site work properly and to understand how visitors use it. You can control cookies through your browser settings and any cookie options shown on the site.

How long we keep information

We keep personal information only for as long as needed for bookings, safety, and business records, including tax and accounting requirements. We delete or securely dispose of information when it is no longer needed.

Your rights

You can ask to access, correct, or delete your personal information, and you can object to certain uses. You can also withdraw consent where we rely on consent. To make a request, contact us using the details above.

Complaints

If you have concerns, please contact us first and we will try to resolve them. You can also complain to the Information Commissioner’s Office.

Changes

We may update this policy from time to time. The latest version will always be published on this page.

Happy & Beautiful

Elysium Beauty Spa is here because you are born to shine! To make sure you feel as beautiful as you are on the inside and outside. Here's what customers have said about their massages, beauty treatments, and pamper parties.

Facebook Reviews Google Reviews

5.0

Based on 53 reviews

I had a massage, spray tan, and pedicure done. At a pamper party. Honestly left feeling like a new woman. Already looking at dates for next session. And this time adding in lashes!!!! Highly highly recommend!!!!!!!!

Lydia, Verified Review

I went for a massage with Anne Marie on 5th May and it was the most relaxed I have felt in a very very long time! So professional and a very friendly face. The massage was amazing and I can't wait to return!!! Thank you Anne Marie.

Emily, Verified Review

I had an Indian Head Massage and a foot and leg massage today and it was so relaxing. I will definitely be going again. Anne Marie is so nice. It was great value for money too. I felt amazing!

Kerry, Verified Review

Brilliant treatments! Anne Marie was amazing and so professional. I couldn't recommend her enough.

Lauren, Verified Review

Anne Marie came to my home & I had Hopi candle treatment followed by a neck face & shoulder massage, I felt amazing after the treatment & actually slept so well, thank you so much Anne Marie x

Jill, Verified Review

Fantastic treatments by the loveliest of people - Anne Marie. I can't wait to go back! Thank you so much for today! Real treat! Can't recommend highly enough! See you soon xxx

Anne, Verified Review

Thank you Anne-Marie for bringing me back into the world of the living! A fabulous massage, and great value for money... you have a new client for sure. 5 star!

Sarah, Verified Review

Super massage. Anne Marie has clearly thought every point of the customer experience through, which makes this place a little gem worth hunting out if you're in or around Cheam Village.

Eliza, Verified Review